SiteViewer Help Centre

Change a preview's address

Every preview has an address on your workspace, like your-studio.siteviewer.app/homepage. You can change the last part at any time, and links you have already sent keep working.

How to change it

  1. Open the preview from your dashboard.
  2. Select the address shown under its title.
  3. Type the new address and select Change link.

What happens to links you already sent

  • For 14 days, anyone who opens the old address is taken to the same page at the new one (it can take up to a minute to start everywhere). That includes deep links to a single page and short share links made in the review room.
  • A live website preview opens at an address of its own, which this does not change, so the link your client has keeps working as it is.
  • Comments move to the new address too, so each one still shows on its page, and a review left open in someone's browser keeps working.
  • After 14 days the old address stops working. Send your client the new link before then.

Stop old links now

If a link has gone to the wrong person, tick Stop old links now when you change the address. The old address and the preview's short link stop working straight away (it can take up to a minute everywhere): anyone who opens either, or a share link made in the review at the old address, sees a page saying the link doesn't exist, and a review someone had open at the old address stops saving. The old address, and any earlier one, can be used again at once. The preview gets a new short link, shown at the top of its Overview. Send the new link to the people who should have it. If we can't stop every old link at that moment, the window says so and lets you try again.

Tracked links you've sent people still work, because they follow the preview to its new address. If one of those went to the wrong person, revoke it in the preview's Client links (the link in the Change link window takes you there), or add or change the preview's password.

Why you can't reuse the old address straight away

Unless you stopped old links, while they still lead to this preview no other preview in your workspace can take its old address. Otherwise a client opening an old link would land on the wrong preview. You can change this preview back to its old address at any time, and after 14 days the old address is free for any preview.


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